Casual workers are a growing segment of the workforce in the UK, with a reported 1.7 million people working in temporary or casual employment in 2019, according to the Office for National Statistics. However, despite their popularity, employers must overcome several HR challenges to manage this segment of their workforce effectively.
Lack of job security
A survey conducted by the Resolution Foundation found that more than 40% of casual workers felt they did not have a stable job, with many feeling insecure about their future with the company. This can lead to high turnover rates and decreased job satisfaction, negatively impacting productivity and morale. To mitigate this, employers should provide clear and open communication about the nature of the job, what the expectations are, and what opportunities are available for growth and development. Offering casual workers the option to transition to a permanent role if they have proven to be a valuable asset to the company can provide stability and security.
Difficulties with scheduling:
Scheduling casual workers can be challenging, with many employers needing help finding a balance between ensuring they are available and giving them the flexibility to take time off. A study by the Trades Union Congress found that 44% of casual workers reported difficulty in arranging time off, which can lead to increased stress and decreased job satisfaction. To overcome this, employers should use scheduling software to manage their workforce in real time and offer flexible working arrangements, such as part-time or remote work, to help manage scheduling demands.
Determining pay and benefits:
Casual workers are often not entitled to the same pay and benefits as permanent employees, which can lead to confusion and frustration. A survey conducted by the Trade Union Congress found that 70% of casual workers reported not receiving paid sick leave, and 75% reported not receiving paid annual leave. To ensure compliance and reduce confusion, employers should be transparent about what pay and benefits are available and consider offering flexible benefits packages that can be tailored to each worker's needs. Providing access to pension schemes, holiday pay, and health insurance can provide stability and security for your casual workers.