Why You Should Modernise Your HR Department: From Old to New HR

HR has historically been process-oriented, but things evolve… Modern HR departments leverage technologies to increase retention.

Why You Should Modernise Your HR Department: From Old to New HR

As time passes, society sees advancements in many areas. The tools we use and the knowledge we gain all improve with time. Sometimes these innovations can be overwhelming to keep up with, and sticking to our traditional methods can feel like a comfortable choice. However, you risk being overtaken by progress without adapting to the times and evolving.

This is incredibly relevant to the business area, as consumers will expect more efficiency, better service, and increased product performance as time goes on. To deliver on these requests, businesses must be well organised and equipped to maintain operations and grow. Among all the resources that companies must manage, personnel will be the most important one. This is why it is crucial to keep your HR department modernised so you can maintain your business's success and growth.

HR has historically been process-oriented, but things are changing… Modern HR departments leverage powerful technologies to automate time-consuming tasks and expedite projects. This has given HR pros time to focus on people-first business-planning activities and earned them a spot in the c-suite. 

Three main areas in modernising HR will improve your business, and include the individual employees, the organisation as a whole, and your finances. So let’s go further into detail about why modernisation is vital for maximum efficiency amongst all three.

Serving Personnel

Recent years have shown how drastically work norms and the labour market can shift. If businesses are unprepared to deal with new modes of work and demands from workers, then they risk getting left with unfulfilled or unqualified workers, which can significantly disrupt business operations. By modernising your HR department, you can grow with the times and accommodate the requests of the current workforce.

One key area where modern businesses need to adapt is in what benefits they offer employees. In previous decades, employees may have only expected to have access to healthcare benefits and some vacation time, but in today’s competitive job market, employers are opening access to many different avenues of wellness to serve employees. For example, now, employers offer benefits packages focusing on sabbatical time, mental health benefits, and diet and nutrition assistance. A modern HR department should be on the pulse of these trends to learn how to serve their employees better.

Another essential element for the modern worker is work-life balance and even how they work. With pandemic restrictions came an increase in workers operating from home. These changes were not ideal for some, but many employees liked the freedom this mode of work gave them. Location was not the only issue; some workers got the opportunity to choose their hours with the promise that they just needed to have their responsibilities taken care of within a particular window. These concepts may be incompatible for traditional businesses, but for modern businesses, making room for these preferences can go a long way in attracting the best workers.

Maintaining Your Organisation

In recognising the importance of modern HR for accommodating workers, it Is also important to note that employees comprise every level of the business. Maintaining a happy and fulfilled workforce ensures that your business operations run smoothly. So, on top of accounting for the individuals in your organisation, modernising your HR department can also contribute to the entire organisation's success.

Employees leaving their position to find new work will present a significant challenge to the individual, but a turnover on a business-wide level can be disastrous. A business is a machine with many moving parts. Disruption to one area can mean that every other area suffers as well. Employee retention is crucial for ensuring that, at minimum, your business can function as intended. With superb HR management, the hope is that turnover is lessened, and employees are incited to go above and beyond for the business.

You will need to rely on modern methods and technology to achieve this level of HR excellence. As stated before, keeping individual employees’ content is essential, but an HR department is responsible for the entire organisation. Businesses are much larger nowadays, as technology has allowed companies to scale even more with the inclusion of more shift times and remote work. To gain insight into all of these business areas, modern HR departments can turn to data analytics and digital solutions to obtain and analyse data.

Spreadsheets and paper solutions are the backbones of many outdated HR departments. These solutions may have been sufficient in previous generations, but we should always strive to improve our efficiency in operations. With digital solutions, HR departments can now utilise software tools to observe performance and other data companywide. This can help determine where assets need to be allocated or where current initiatives are succeeding.

Speaking of assets, money is the third key area that is important for modern HR departments.

Managing Finances

Every business needs money to maintain operations and to seek growth. Managing your finances properly means that your business is making the right moves to save where it can, and every dollar spent is either equalled or returned with profit. Now you might not consider an HR department to be a finance frontrunner, but managing an organisation's personnel correctly can be the best investment for a business.

The two areas we discussed already, employee happiness and retention, as well as organisational performance, contribute to the financial success of your business. Employee turnover can be costly, not only for the money needed to recruit new employees and onboard them but also for the disruption to trade while the position sits empty. Modernising your HR department and maximising your effectiveness in serving employees can enable your businesses to save and make more money.

A lot of what has been discussed so far has been about avoiding losses, but successful HR management can also make your business excel. Employees who are happy at their job and feel their values are shared and their time is respected are more than likely to stay in their position for an extended time and be highly productive in their roles.

Now, to be fair, modernising your HR department will require an investment of time and money, but the ROI of your investment in HR can be exponential. Applying resources here ensures that the other areas of your business can prosper, so it is important to focus on modern HR department development.

Businesses must evolve with the times to ensure success

Many outdated business systems are not necessarily due to laziness but more because businesses feel comfortable in their routines and don’t want to disrupt the systems that have worked for them for so long. This is understandable, but as technology and worker requests progress, businesses must adapt with the times to maintain their relevance.

This process may be strange, but it does not have to be painful. Luckily, many digital HR solutions are created with accessibility in mind so that businesses transitioning into the modern age of business can feel comfortable with their new platforms. Growing is a part of every area of life, and business is not excluded from this. Among all the areas of your business that can seek improvement every year, your HR department may be the most significant investment for your business's success.

Sophie Mourou

Project Manager

Sophie has over 15 years of experience in film and digital project management. She has always worked on innovative products and creative marketing campaigns.

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