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How you can benefit from HR automation

HR automation is the hottest topic in human resources. HR innovators are using automation to improve employee satisfaction and recover hundreds of hours of time spent on laborious admin. This frees them up to use that time more wisely, focusing on business growth and attracting and retaining the best talent.

By Nicolas Croix

The challenges in HR follow a common theme, regardless of the business or industry. The principal pain points are overworked, under-resourced HR teams striving to deliver a positive employee journey whilst drowning in admin and unable to add real value to the business as a result. There is also the challenge of competitive marketplaces and access to the best people.

Unleashing the potential in people

From onboarding, through company culture, career progression, learning and development, reward and recognition, and personal/professional growth – in addition to a myriad of unique-to-individual obstacles placed along the way – HR automation is helping remove the burden of administration and unleashing the potential in people.

It’s also helping companies enhance culture and the overall employee experience. A recent survey of HR and non-HR employees by G2 revealed that 80% of HR employees believe HR technologies will improve employee attitude toward the company, and the majority of the employees surveyed believe that employee engagement is important for company culture to thrive. 

Many of the typical challenges are out of HR’s control. The solution is to find a way of controlling what you can to enable a more strategic approach to the things you can’t, which will ultimately lead to a higher-performing HR department. Employee experience and satisfaction is what matters the most – particularly to a generation of fresh, young talent whose priorities have shifted. This is evidenced by Virgin Pulse’s findings that 78% of businesses say employee wellbeing is a critical part of their business plans

A company that supports its people, offers a flexible work/life balance, cares about wellbeing, and can demonstrate innovation across the organisation is far more likely to attract the new cohort of professionals ahead of the traditional employer who pays more but is averse to transformation.

In an age when word-of-mouth matters most and digital platforms enable information to spread quickly, creating a culture that is fit for purpose is critical. According to research by the American Psychological Association, 89% of people at companies that support wellbeing efforts are more likely to recommend their company as a good place to work, putting them at a significant competitive advantage.

Knowing it’s time to change

The starting point of every journey to HR automation is knowing it’s time to change. Many organisations simply accept time-consuming, paper-based administration as part of the process. Taking hours and even days to complete a single request, filing mountains of paperwork, and having to repeat the same tasks over again are signs to take action.

To demonstrate just how much time HR automation can save, a recent survey by CareerBuilder found that HR managers lose an average of 14 hours a week manually completing tasks that could be automated. More than a quarter of HR managers waste 20 hours or more.

HR automation completely eradicates repetition. Routine processes that take the most time but the least skill are no longer the part of the day-today, and HR audits reduce in required time and effort from weeks and months to merely the touch of a button.

If your company has a high turnover of people or a proactive mergers & acquisitions programme, an automated HR process makes traditionally complex integrations seamless, bringing together several different policies, benefits, and taxes in one place.

Some organisations rely heavily on email and even offline communication tools to manage HR processes such as attendance. The simplicity of having all employees on one virtual platform, with all the tools they need to self-serve, removes the need to track down email trails, paperwork, appraisals, feedback, and other information.

The emergence of more flexible working – accelerated by the COVID-19 pandemic – is also a significant catalyst for change. For more than a year, people have worked remotely. The expectation now is the permanent adoption of a hybrid approach to remote working, making HR automation even more valuable to businesses with a diverse workforce enabled to work from anywhere, at any time, on any device.

The benefits of HR automation

Put simply, HR automation increases productivity by reducing the time and resource required to complete routine processes. Your workflows are automated and live in the cloud, accessible by anyone at any time. HR automation doesn’t replace human workers, it releases their capacity to focus on doing their job well and having a more meaningful, positive impact on the business.

This is before we even consider how much money is saved. In one example, the form-based workflow platform Gravity Flow helped a medical company generate $4,000 per month in cost savings by automating paper processes.

HR automation improves the recruitment process, placing more of a focus more on candidates’ credentials with zero bias. It’s common for new starts to lose some of their excitement at a new role navigating a convoluted, manual onboarding process. By standardising and automating your onboarding workflow, it becomes more seamless and protects your new starters’ passion.

Automation also removes human error from standard processes, regardless of how complex or geographically dispersed your organisation is. The Ponemon Institute reported in its joint publication with IBM that nearly 70% of compromised records last year was the result of human error in 2017, whilst in 2013 one single Excel spreadsheet error cost JP Morgan $6 billion and a further $600 million in fines after underestimating the downside of its synthetic credit portfolio.

With a cloud-based HR automation solution, information is secure, accurate, and easy to manage, with detailed analytics to enable continuous improvement.

HR departments must modernise to stay competitive. Moonworkers is a cloud-based HR automation platform that removes the burden of administration and helps you find, recruit, and pay the best talent with ease. Moonworkers is built to solve common HR, payroll and recruitment challenges, so you can focus on growing your business and unleashing the potential in people.

Find out more about our HR automation software here.